What are the benefits from usage of queue management systems?
The most important benefit of using an online queue management system is the cost savings features it offers. Reducing wait times, improving productivity, and increasing customer satisfaction leads to better operational procedures.
There are a lof of companies who produce and sell queue management systems such as QMatic, Skiplino etc. They sell them like end-products in large quantities over the world and for integration with customer’s business processes in the best case can offer API or SDK.
But what if you need a completely custom system? What if your specific business processes doesn’t let you use something widely presented on the market?
You can order small completely custom design and production in Rendmate
For one of our lovely customers Ministry of Foreign Affairs of Ukraine, a government organization with very specific requirements such as functioning in hardware encrypted network wthout access to internet, ability to interact directly with their custom CRM/ERP system etc., our R&D department has designed completely custom queue management hardware and developed firmware and queue management software for it.